Comprehensive IT Support Services

Our Support Solutions

We offer corporate IT support for small and medium-sized businesses, increasing productivity by preventing employees from wasting time with computer problems.

Our Support Services

We provide total management of your IT area with a more stable service environment, preventing common problems before they occur.

24/7 Support

Our support team is always on standby, with technicians available to answer questions anytime, including weekends and holidays.

Remote Assistance

Using Windows Quick Assist and other remote tools, we can solve about 80% of problems without needing an on-site visit.

On-Site Visits

When remote support isn't enough, we provide on-site visits with guaranteed one visit per month for analysis and evaluation.

Ticketing System

Our organized ticketing system allows direct contact with our technicians and managers or simply send an email for support requests.

Network Monitoring

We know what's happening with your system and are alert to potential problems, resolving them before they impact your business.

Preventive Maintenance

One night per week is dedicated entirely to your company, with all types of analysis, checks and updates performed remotely.

Client Testimonials

Hear from businesses that rely on our support services to keep their operations running smoothly.

user

"Guardiao's support team has become an extension of our own IT department. Their 24/7 availability and quick response times have saved us countless hours of downtime. The combination of remote support and scheduled on-site visits provides the perfect balance of convenience and hands-on assistance when needed."

Operations Manager, Retail Chain
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